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Patient Contact Services

Patient Contact Service

At Billsright, we offer a variety of Patient Contact Services that are designed to meet the specific needs of our clients. We understand that the healthcare industry is time-consuming, and with a dedicated representative from our team, there won’t be a need to worry! 

Patient Contact Services 

Follow Up

We know that patient follow-up is essential in the world of medical billing, especially if you need to collect payments for medical services. We will assist with all patient contact services including bill printing, mailing, emailing, and sharing patient statements. We aim to be clear, concise, and informative to minimize any potential confusion.

Collections and Process Improvement

We will assist with collecting any past-due or soon-to-be-due payments from previous medical services. Through this process, we will work with you to assess your accounts receivables and offer solutions to help you improve your collection rates. 


Payment posting is the first line of defense in identifying any payer problems. Our trainers and knowledgeable staff work with a variety of Explanation of Benefits across all payers posting payments, whether manual or electronic. The posted payments are balanced against the bank deposit slips to ensure payments received are reconciled and up to date on a day-to-day basis.

Keeping You In Touch With Your Patients

Our Patient Contact Services are designed to help you keep in touch with your patients and provide them with the best possible care. Contact us today to learn more about our Patient Contact Services and how we can help you!

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Contact us today to find out how our Patient Contact Services will help with patient follow-up and collections. 

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Optimum Patient Care With Billsright

Investing in Patient Contacting Services makes a world of difference for your medical or healthcare facility. At Billsright, our patient contact services are designed to keep you in touch with your patients and ensure that you do not miss sending or following up on patient billing.  Your focus as a healthcare provider should be on your patients, 

in or out of the office. However, that can be difficult with administrative burdens. Allowing Billsright to oversee your Patient Contacting Services will give you back the time that it takes to service your patients adequately. Billsright will assign dedicated staff to ensure collections and postings are done accurately and efficiently.

How Billsright Provides Efficient Patient Contact Services


Billsright Patient Contact Services includes payment billing, payment collections, and processing. We will assist with printing, mailing, and emailing patients,  as well as submitting any new or existing patient statements. We will also collect any past-due or soon-to-be-due payments for any services provided on your behalf. Additionally, Billsright staff will review your accounts receivable process and offer advice that will help increase collection rates.


Our Patient Contact Services encompasses a patient follow-up process. We understand that this is a necessary element when it comes to collections. Our staff is well versed and knowledgeable when it comes to the different types of Explanation of Benefits, whether this is manual or electronic. We will ensure that all posted payments are balanced against reconciled bank deposit slips on a day-to-day basis.

Streamline Your Office With Our Patient Contact Service

You will never have to worry about the safety and security of the Patient Contact Services offered by Billsright. Our staff are experts in this field and follow HIPPA regulations when handling patient records.


We know how overwhelming it can be to deal with medical billing, so leave that part of your job up to our team members! We'll take care of all the paperwork and interactions while you focus on what really matters - taking excellent care of patients.

We at Billsright understand just as well there are times when one's schedule gets busy; additionally adding more work onto an already full plate isn't easy either. This is why we've created solutions designed specifically around helping mitigate these challenges by making sure nothing falls through the cracks.

Contact us today to learn more about our Patient Contact Services and how we can help you!

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